Privacy Policy

Last updated: 2 October 2026

LeagueHub365 runs leagues, cups and tournaments for clubs and competition organisers. This policy explains what personal data we collect through the LeagueHub365 app (on the web and on iOS) and our website, how we use it, who we share it with, how long we keep it, and the choices you have. It includes a specific disclosure of how we access and use Google user data via “Sign in with Google”.

LeagueHub365 is a trading name of RKC Consultancy Limited, registered in England and Wales, Company No. 06617083, registered office 167-169 Great Portland Street, 5th Floor, London, W1W 5PF. “We” and “us” in this policy mean RKC Consultancy Limited.

In short

• We collect what is needed to run competitions: your account details, the competitions, teams and results entered, and the contact details of team officials so that fixtures can be arranged.
• We do not sell personal data, we do not show advertising, and we do not track you across other companies’ apps or websites.
• Our database and file storage are in Google Cloud’s London region.
• You can delete your account from your profile in the app at any time.

Information we collect

Your account

Your name, your email address, how you sign in, and your device’s language and time zone setting, recorded when you sign up. We also keep which organisation you belong to and your role in it. If you sign in with Google or Apple, the sections below describe exactly what they share with us.

Competitions you run or take part in

Competitions, clubs, teams, venues, fixtures, results and scores, match notes, ratings and comments, requests to postpone or rearrange a fixture, documents attached to a fixture (PDF or image), and club logos and organisation branding images that you upload.

Contact details of team and club officials

Competition organisers enter contact details for the officials of each team and club: name, email address, mobile number and, optionally, a club address. We use them to send the emails and text messages that arrange each fixture. If you are a team or club official and did not sign up yourself, your details were provided by the competition organiser.

Messages we send and receive

For every fixture email and text message we keep a record of who it went to, when, and whether it was delivered. The organisers of that competition can see this record. If you reply to one of our text messages, we store your reply and forward it by email to the competition organiser.

Match centre followers

On our website anyone can follow a public competition or team by email. We keep your email address and what you follow, to send you a weekly digest and alerts when a match changes. Every one of these emails has a one-click unsubscribe link.

Usage analytics

To understand which features are used, the app sends usage events to Mixpanel, in its EU data centre. Events cover the screens you view, with private links and codes removed; that you signed in and the method, such as Google; and actions such as creating a competition. Each event carries a random identifier stored on your device, not your name, email address or account. Mixpanel works out an approximate city and country from your IP address and does not keep the address itself. Where your browser supports it, the same events are also sent to Google Analytics for Firebase.

Error reports

When something goes wrong in the app, it sends us an error report: the error and its technical details, the screen you were on, your account identifier, your browser or device type, and your IP address. We keep error reports for 30 days.

Security

To check that requests come from the genuine app, we use Firebase App Check, which relies on Google reCAPTCHA Enterprise on the web and Apple’s device attestation on iOS. We also use IP addresses briefly to limit abuse of sign-in and of public links.

Payments

Paid plans are bought on our website and processed by Stripe. You enter your card details on Stripe’s own pages, and we never see them. We give Stripe your email address, and we keep your Stripe customer and subscription identifiers and your subscription status. Nothing can be bought in the iOS app.

Information from Google (Sign in with Google)

We offer “Sign in with Google” for account creation and authentication. If you choose it, Google shares a limited set of profile information with us based on the openid, email and profile scopes, specifically:

• your name;
• your email address;
• your Google profile picture; and
• your Google account identifier.

We do not request access to your Gmail, Google Drive, Google Calendar, contacts, or any other Google service.

How we use Google user data

We use this data only to:

• create, secure and sign you in to your LeagueHub365 account;
• identify you within the app and display your name and profile picture to you and to other authorised users in the competitions you take part in or administer; and
• send you service-related communications (for example account, fixture, and results notifications).

We do not use Google user data for advertising, and we do not sell it.

How we store Google user data

Google sign-in data is stored in Google Firebase Authentication and Google Cloud Firestore (Google Cloud Platform), associated with your account, and protected by access controls and encryption in transit and at rest.

How we share Google user data

We do not sell Google user data and do not share it with third parties for their own purposes. We share it only with service providers that run the service on our behalf — Google (Firebase / Google Cloud) for authentication, database and hosting; Microsoft (Microsoft 365 / Microsoft Graph) to deliver transactional email; and, if you buy a paid plan, Stripe, which receives your email address to manage your billing — and where we are required to do so by law. Google user data is never sent to our analytics provider.

Limited Use disclosure

LeagueHub365’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information from Apple (Sign in with Apple)

We also offer “Sign in with Apple” for account creation and authentication. If you choose it, Apple shares:

• your name (provided once, on your first sign-in); and
• your email address — which may be an Apple private-relay address (…@privaterelay.appleid.com) if you choose to hide your email.

Apple also provides a unique identifier for your account; it does not share a profile picture. We use, store and share this data in the same way described above (to create and secure your account, identify you in the app, and send service communications; stored in Firebase Authentication and Google Cloud Firestore; never sold; shared only with the sub-processors listed above). If you used Apple’s private relay and later turn off email forwarding, you may stop receiving our service emails.

How we use information

• To provide the service: running competitions, publishing fixtures, results and tables, and letting teams and officials submit scores.
• To send service emails and text messages: venue and kick-off requests, reminders, score requests, results and score disagreements, match day sheets, and notices when a fixture changes.
• To send one welcome email the day after you sign up, with help getting started.
• To keep the service secure and prevent abuse.
• To fix problems and improve the product.

We do not sell personal data, we do not show advertising, and we do not use your data to track you across other companies’ apps or websites.

Who can see what

• The organisers of a competition can see the contact details of its teams and the record of messages sent for it.
• Each team’s private match page shows the other team’s contact name and phone number, so the two teams can reach each other on match day.
• When an organiser makes a competition public, its fixtures, results, tables and venues, and any organiser contact details the organiser chooses to show, appear on our public match centre.
• Club admins can see their own club’s details and a public-level view of the competitions their teams play in.

Service providers

We use the following providers to run LeagueHub365. They process personal data on our behalf, only for these purposes.

• Google (Firebase and Google Cloud): sign-in, database, file storage, hosting, app security checks, and Google Analytics for Firebase. Our database and files are stored in the London region.
• Microsoft (Microsoft 365): sending our emails and confirming that they were delivered.
• Twilio: sending text messages and receiving replies, in its Ireland region.
• Mixpanel: usage analytics, in its EU data centre.
• Stripe: payments for paid plans.
• Apple: Sign in with Apple, and device attestation in the iOS app.

Our website also loads fonts from Google Fonts, which receives your IP address.

Storage on your device

The app keeps your sign-in session, a copy of competition data so it works with a weak signal, any results waiting to send when you have no signal, your analytics identifier, and your display preferences in your browser or device storage. Google Analytics for Firebase may set cookies in web browsers. Our website stores only your light or dark display preference.

Retention and deletion

• Your account: kept while it is active, including the sign-in data shared by Google or Apple. You can delete your account from your profile in the app, or by emailing support@leaguehub365.com. Your account is permanently removed 30 days after you ask, except where we must keep limited records to meet legal obligations.
• Competition data, including the record of messages sent: kept while the competition exists, and deleted with it.
• Replies to our text messages: 180 days.
• Error reports: 30 days.
• Security records: sign-in codes expire after 10 minutes, and records used to limit abuse are deleted after 7 days.
• Match centre follows: until you unsubscribe.

Your choices

• To stop receiving fixture text messages, ask the competition organiser to change or remove your number, or email support@leaguehub365.com.
• To stop match centre emails, use the unsubscribe link in any of them.
• To delete your account, use the option in your profile in the app.

Children

LeagueHub365 is for adult competition organisers and team officials. Competitions may be for youth teams, but we do not ask for information about players.

Your rights

Subject to applicable law (including the UK GDPR), you may request access to, correction of, deletion of, or a copy of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact support@leaguehub365.com. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

When we change this policy, we update the date at the top of this page.

Contact

For any privacy questions or requests, contact support@leaguehub365.com.